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Guides & Onboarding

How to Set Up Your Livestore Account & Storefront

September 14, 2026  •  By Livestore Success Team

Master your store configuration in 6 easy steps: set up your business details, integrate payment gateways, enable MyParcelAsia shipping, auto-import products with AI, and launch your custom storefront.

Welcome to Livestore

Starting an e-commerce business or transitioning from marketplace-only selling (Shopee, TikTok) to your own branded storefront should be simple, fast, and profitable.

Livestore is built specifically for Malaysian sellers to handle direct payments, shipping label generation, AI product sourcing, and high-converting single-page order forms.

"Every blank page is full of potential. Setting up your business profile correctly is the foundation for scaling direct sales."

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Step 01  •  Merchant Details

Step 1: Complete Account & Business Setup

Before receiving payments or generating courier waybills, you must complete your seller profile and bank details:

  • Store Name & Description: The public brand title displayed on your buyer invoices.
  • SSM / Business IC Number: Required for legal merchant identification and payment gateway compliance.
  • WhatsApp Phone Number: Allows buyers to reach your support team directly.
  • Bank Settlement Account: Where automated payouts are deposited when orders are paid.
Step 1 Account Setup

📌 Figure 1.1: Complete your business registration & payout bank account details in the Account Setup modal.


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Step 02  •  Payments & FPX

Step 2: Set Up Payment Methods

Livestore supports both automated payment gateways and direct manual payments:

Automated Gateways

Connect Billplz, ToyyibPay, Stripe, HitPay, CHIP, or QrPay. Payments are automatically verified in real time.

Direct Bank / DuitNow QR

Display your store QR code or bank account number on checkout for buyers to transfer directly.

Step 2 Payment Integration

📌 Figure 2.1: Payment Integrations dashboard with Billplz, ToyyibPay, Stripe, and DuitNow QR Pay cards.


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Step 03  •  Logistics

Step 3: Connect MyParcelAsia Shipping Sync

To automate shipping fee calculation and print courier shipping labels with 1 click, connect MyParcelAsia under Integrations:

  1. Go to Integrations (`/integration`) and click Connect MyParcelAsia.
  2. Configure your default courier preferences (e.g. J&T Express, Aramex, Pos Laju).
  3. Choose your preferred AWB format (Thermal A6 sticker label or standard A4 paper).
Step 3 Shipping Sync

📌 Figure 3.1: Connect MyParcelAsia shipping & configure automated courier waybill generation.


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Step 04  •  AI Sourcing

Step 4: Add Products with AI & 1-Click URL Importer

Livestore offers 3 fast methods to populate your product catalog using supplier links or Gemini AI:

Step 4 Product Section

📌 Figure 4.1: Clean view of the Product Catalog dashboard section with product items and import options.


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Step 05  •  Branding

Step 5: Customize Storefront & Subdomain

Choose a clean store subdomain link (e.g. yourbrand.livestore.my), select storefront themes, and upload promotional banners.

Step 5 Storefront Customization

📌 Figure 5.1: Customize store profile, subdomain link, and select storefront themes in Store Settings.


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Step 06  •  Order Forms

Step 6: Launch Product Order Forms & Sales Pages

For high-converting ad campaigns (TikTok Ads, Facebook Ads), create single-product Order Form landing pages.

Step 6 Order Form Sales Pages

📌 Figure 6.1: Build high-converting single-page Order Forms for TikTok & social media ad campaigns.


🎁 Onboarding Reward

Ready to Claim Your 10 Free Fee Orders?

Once you complete all 6 steps in your onboarding checklist, click "Claim Reward" in your dashboard to activate 0% platform commission on your first 10 orders!